The SSID “TOKYO_FREE_Wi-Fi” utilizes an international wireless LAN roaming framework, providing high-level security through encryption of wireless communications and automatic connection to compatible Wi-Fi spots.
Compatible spots display stickers as indicators. (Please note that some facilities may not have stickers posted.)

Free of charge.
Please note that if you access the setup website or download setup files using your mobile data, any resulting data charges will be borne by the user.

No, there are no limits on the amount of time that you can use the service.

The service is offered in the following four languages (with two types of Chinese language offered).
Japanese, English, Chinese (Traditional), Chinese (Simplified), Korean

This is an international Wi-Fi roaming federation operated by the Wireless Broadband Alliance (WBA), an industry association of public Wi-Fi service providers.
Wi-Fi networks that support OpenRoaming encrypt the wireless communication section and automatically connect to compatible access points. This mechanism helps avoid the risks of eavesdropping as well as being redirected to impersonating (rogue) access points.

You can also use it on your PC or tablet.Please check here for the Terms of Use.

・Other notes: An internet connection is required at the time of user registration.
※ Please note that if you access the setup website or download setup files using your mobile data, any resulting data charges will be borne by the user.
※ We recommend using the latest stable versions of both your operating system and web browser.

Available locations can be checked on the Wi-Fi spot area map.
In addition, stickers are displayed near the locations where this service is available.
https://wi-fi.metro.tokyo.lg.jp/en/list/

If you are near a sticker at a Wi-Fi spot but cannot connect to the Wi-Fi, it means that your device is not detecting the signal.
In some cases, turning your device's Wi-Fi setting OFF once and then turning it back ON may resolve the issue.
※ This may vary depending on the device.

All OpenRoaming-compatible spots provided at metropolitan facilities, public telephone boxes, and similar locations are available for use.
In addition, this service can be used not only in Tokyo but also at OpenRoaming-compatible spots both domestically and internationally.

For the initial use only, identity verification is performed using either a Google account, Apple ID, or LINE ID, and the configuration information required for connection must be installed on your device.

・For Android: Settings > Wi-Fi > Tap the SSID from saved networks and turn off ""Automatic connection"".
・For iOS: In an environment where the SSID can be received, tap Settings > Wi-Fi > SSID ""ⓘ"" to turn off automatic connection.

・For Android: Settings > Wi-Fi > Tap the SSID from saved networks and turn off ""Automatic connection"".
・For iOS: In an environment where the SSID can be received, tap Settings > Wi-Fi > SSID ""ⓘ"" to turn off automatic connection.

Please perform the user registration procedure again and install the profile.

You can complete registration by connecting to the SSID for new users (START_TOKYO_Wi-Fi).

No personal information will be published.
To use this service, only the information necessary for the service will be shared between Google, Apple, LINE, and the service provider, Wire and Wireless Inc.

Try restarting your device. Also, on older versions of iOS, in rare cases, the settings may not be disabled due to conflicts with other OpenRoaming settings. Please update to the latest OS version and try again.

●iOS/iPadOS
Go to Settings > General > VPN & Device Management > TOKYO FREE Wi-Fi, and tap Delete Profile to delete the profile and exit.

●Android
Go to Settings > Wi-Fi, and from Saved Networks, tap TOKYO FREE Wi-Fi and then Delete to exit.

●Windows
Go to Start > Settings > Network & Internet > Wi-Fi > Manage known networks or Manage Wi-Fi settings > TOKYO FREE Wi-Fi, and click Remove to finish.

●macOS
Go to System Settings > Privacy and Security > Profiles, then click ""-"" beside TOKYO FREE Wi-Fi and click Delete to exit.

The certificate in question is a profile signing certificate, so even if it expires, it will not affect the use of OpenRoaming.
You can continue to use it at OpenRoaming-compatible spots as before.

In ""TOKYO FREE Wi-Fi"", there is a filter function employed to protect youth from harmful internet material, so there are some web sites that cannot be viewed. Similarly, some smartphone apps used for communicating on the internet may be subject to filtering.

This service is for everyone, including children, and we want to make sure that everyone can use the internet safely, so we appreciate your understanding on this matter. In addition, please understand that it is not possible to cope with personal requests, such as deactivating the filter for individual people.

As mentioned in the Privacy Policy of this service, we manage all registered information carefully and in a manner to prevent the leaking of personal information as best as possible.Wi2 Privacy Policy

Even if your device detects the signal, connection may not work properly in cases where the signal is weak due to obstacles or other factors, or when the spot is congested because many users are connecting at the same time.
Please try to connect again after moving to a different location or at a different time. If you still cannot connect, please contact our Call Center.

Supported languages: Japanese, English
Phone：0120-839-440 (toll-free)

*There may be instances when you are unable to connect to the toll-free number when calling from a mobile phone using international roaming.
*Click here for online inquiries. The reply may take some time. https://service.wi2.ne.jp/wi2net/contact/?lang=en

Please contact the call center for this service.

Supported languages: Japanese, English
Phone：0120-839-440 (toll-free)

*There may be instances when you are unable to connect to the toll-free number when calling from a mobile phone using international roaming.
*Click here for online inquiries. The reply may take some time. https://service.wi2.ne.jp/wi2net/contact/?lang=en

You can use it on multiple devices at the same time, but you need to set up a profile for each device you use.

Once registered, your device will automatically connect to TOKYO FREE Wi-Fi spots as well as OpenRoaming-compatible spots not only in Tokyo but also throughout Japan and internationally, allowing you to access the internet immediately.