How to Use

To use OpenRoaming-compatible Wi-Fi, you need to install the configuration file (profile) on your device. (It takes about 5 minutes.)

iPhone

Android

STEP01

If you do not have an internet connection, please connect to the SSID “START_TOKYO_Wi-Fi” at the Wi-Fi sticker location.
You will be automatically redirected to the setup site.

STEP02

Click on "Register Here" to start the process.

STEP03

After agreeing to the Terms of Use, confirm your identity.

STEP04

Registration of contact information

STEP05

Download the profile

STEP06

Permission to download

STEP07

Return to the Home screen and open Settings.

STEP08

Tap "Profile Downloaded"

STEP09

Tap "Install"

STEP10

Enter passcode

STEP11

Tap "Install"

STEP12

Setting (installation) completed

STEP13

Tap "i" on the SSID "START TOKYO Wi-Fi" screen

*This operation is for when using "START TOKYO Wi-Fi".

STEP14

Tap "Forget This Network"

*After this, you will automatically connect to "TOKYO FREE Wi-Fi".

STEP01

If you do not have an internet connection, please connect to the SSID “START_TOKYO_Wi-Fi” at the Wi-Fi sticker location.
You will be automatically redirected to the setup site.

STEP02

Click on "Register Here" to start the process.

STEP03

After agreeing to the Terms of Use, confirm your identity.

STEP04

Registration of contact information

STEP05

Download the profile

STEP06

Tap "Install"

STEP07

Setting (installation) completed

STEP08

Tap the gear icon on the SSID "START TOKYO Wi-Fi" screen

*This operation is for when using "START TOKYO Wi-Fi".

STEP09

Tap "Delete"

*After this, you will automatically connect to "TOKYO FREE Wi-Fi".

Register Here

What is TOKYO FREE Wi-Fi?

Tokyo's Safe and Secure Wi-Fi

This service is available at locations with the sticker on the left.

Register Here

Features of TOKYO FREE Wi-Fi

POINT01

Connect Safely

High-security encryption ensures safe connections

POINT02

Connect Automatically

Once registered and set up, it connects automatically from the next time onward

POINT03

Connect Globally

Adopting the international standard "OpenRoaming" – Connect not only in Tokyo but worldwide at compatible spots

Available Locations

Where TOKYO FREE Wi-Fi is Available

At Wi-Fi spots where you can use it, look for this green sticker as the indicator.

For Facilities

For Public Phone Booths

Announcements

Past Announcements

FAQ

Q What is the difference between the SSID “FREE_Wi-Fi_and_TOKYO” and the SSID “TOKYO_FREE_Wi-Fi”?

The SSID “TOKYO_FREE_Wi-Fi” utilizes an international wireless LAN roaming framework, providing high-level security through encryption of wireless communications and automatic connection to compatible Wi-Fi spots. Compatible spots display stickers as indicators. (Please note that some facilities may not have stickers posted.)

Q Is there a usage fee?

Free of charge. Please note that if you access the setup website or download setup files using your mobile data, any resulting data charges will be borne by the user.

Q What is OpenRoaming?

This is an international Wi-Fi roaming federation operated by the Wireless Broadband Alliance (WBA), an industry association of public Wi-Fi service providers. Wi-Fi networks that support OpenRoaming encrypt the wireless communication section and automatically connect to compatible access points. This mechanism helps avoid the risks of eavesdropping as well as being redirected to impersonating (rogue) access points.

Q Are there any time limits when using the service?

No, there are no limits on the amount of time that you can use the service.

Q You are near a sticker, but you can't connect to TOKYO FREE Wi-Fi.

If you are near a sticker at a Wi-Fi spot but cannot connect to the Wi-Fi, it means that your device is not detecting the signal. In some cases, turning your device's Wi-Fi setting OFF once and then turning it back ON may resolve the issue. ※ This may vary depending on the device.

Frequently Asked Questions
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